UK prison call service

More conversation.
Less call cost.

Receive calls from a UK prison on your mobile through a UK landline number—with potential savings of over 50% compared with calling a mobile directly.

Save up to 55% on weekday calls. Actual savings depend on the prison tariff, call time and selected package.

Over 50%potential call savings
UK-wideprison coverage
Simple setupcalls ring your mobile

How it works

A UK landline number that rings your mobile

PrisonTel provides a UK landline number that diverts securely to your existing mobile. Your handset and normal number continue to work as before.

See the complete process
  1. 01

    Choose a package

    Select the lines and monthly minutes that suit your family.

  2. 02

    Receive your number

    A UK landline number is allocated for the approved prison contact list.

  3. 03

    Talk as normal

    Calls route to your mobile with no handset changes required.

The call journey

From a prison phone to your mobile

One simple route, with no change to your existing mobile number.

Pencil drawing showing a package being chosen, a UK landline number being supplied, a call being made from a prison telephone and the customer’s mobile ringing
  1. 01Choose a packageSelect the minutes and landline numbers you need.
  2. 02Get your UK landlinePrisonTel provides the number for the approved call list.
  3. 03The prison callsThe caller dials your PrisonTel landline number.
  4. 04Your mobile ringsAnswer normally on your existing handset.

Monthly packages

Pick the time you need

Review each package and continue through the secure checkout.

Basic One

£7.99/30 days

  • 1 landline number
  • 100 minutes
  • 30-day plan
Select plan

Premier One

£49.99/30 days

  • 5 landline numbers
  • 800 minutes
  • 30-day plan
Select plan

Premier Ex

£79.99/30 days

  • 5 landline numbers
  • 2,000 minutes
  • 30-day plan
Select plan

Family connection

Designed to make regular conversations more affordable.

Secure account

Your account and personal details are protected throughout registration and checkout.

Simple service

Choose a package, receive your landline number and take calls on your mobile.

Secure account

Create your customer profile

Continue with Google, Apple, Microsoft or email, then add the details needed to set up your service.

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